Refund policy

We have a 30-day exchange policy, which means you have 30 days after receiving your item to request an exchange for a different size or style. 

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange, you can contact us at lovelanguageboutiquellc@gmail.com. 

If your exchange is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted. 

You can always contact us for any exchange questions at lovelanguageboutiquellc@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders, personalized items & candles) Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to request an exchange for the item you have, and once the exchange is accepted, Send out your previous item. Once the item is received and looked over. Your new size/ item request will be sent out, along with a tracking number. Any questions or concerns please contact us at lovelanguageboutiquellc@gmail.com.